Client Service

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<p><b>RETURNS</b></p>
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<p>All goods purchased are non-refundable and non-exchangeable, unless visibly damaged when delivered.</p>
<p>Before returning any item, please send a picture of the damaged goods within 24 hours of receipt to: customerservice@tsc-health.com.</p>
<p><b>Replacements:</b></p>
<p>Once received and inspected by us, you will be notified by email and if your claim is valid, will make arrangements for items to be replaced within 7 working days.</p>
<p>The costs to send the faulty item back to us shall be borne by you.</p>
<p>The costs of sending the replacement item back to you will be borne by us.</p>
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<p><b>FOLLOW YOUR ORDER</b></p>
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<p><span>You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow 24 hours for the tracking number to become active. If you receive your confirmation email after 2:00 PM PST on a Friday, please allow until the following Monday for tracking to become available.</span> </p>
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<p><b>Shipping &amp; Delivery</b></p>
<p>All orders are processed upon receipt of payment. Please allow 3 – 5 business days for processing. Processing and shipping time estimates do not account for holidays or non-business days. Shipping costs are indicated at the point of chec-out.</p>
<p>Should you have entered the wrong address for delivery, kindly contact us immediately. However, should the goods have been shipped, we may charge you for a repeated attempt at delivery.</p>
<p><b>International Shipping International</b></p>
<p>Shipping rates vary based on package size, distance and remoteness of destination. Please write to info@tsc-health.com if you wish to have goods shipped outside of Singapore or Malaysia. Customs &amp; Import duties may apply. These duties fluctuate by country and by order value, and we have no influence or control over them. The customer is responsible for all customs and</p>
<p>or import duties. By law, we cannot lower the invoice value or send the order as a gift.</p>
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<p><b>PAYMENT</b></p>
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<p>TSC-Health.com accepts the following payment methods:</p>
<p><b>Paypal</b></p>
<p>The total will be charged to your card when the order is shipped. TSC-Health.com features a Fast Checkout option, allowing you to securely save your credit card details so that you do not have to re-enter them for future purchases.</p>
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